{"id":31952,"date":"2025-07-17T17:23:38","date_gmt":"2025-07-17T17:23:38","guid":{"rendered":"https:\/\/biscottimascolo.it\/general-terms-and-conditions\/"},"modified":"2025-07-17T17:23:38","modified_gmt":"2025-07-17T17:23:38","slug":"general-terms-and-conditions","status":"publish","type":"page","link":"https:\/\/biscottimascolo.it\/en\/general-terms-and-conditions\/","title":{"rendered":"General Terms and Conditions"},"content":{"rendered":"<h2 data-start=\"200\" data-end=\"247\"><strong data-start=\"203\" data-end=\"247\">General Terms and Conditions of Sale<\/strong><\/h2>\n<p data-start=\"249\" data-end=\"599\">This document regulates the terms and conditions of sale of the products offered on the e-commerce site managed by <strong data-start=\"367\" data-end=\"421\">Biscottificio Domenico Mascolo S.r.l. Unipersonale<\/strong>, with registered office at <strong data-start=\"442\" data-end=\"493\">Via Marianna Spagnuolo 123, 80054 Gragnano (NA)<\/strong>, VAT number\/Tax code <strong data-start=\"506\" data-end=\"521\">07625691212<\/strong>, certified email address: <strong data-start=\"528\" data-end=\"573\"><a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"530\" data-end=\"571\">biscottificiodomenicomascolo@legalmail.it<\/a><\/strong> (hereinafter \u201cSeller\u201d).<\/p>\n<p data-start=\"601\" data-end=\"678\">By placing an order, you agree to these Terms in full.<\/p>\n<hr data-start=\"680\" data-end=\"683\">\n<h3 data-start=\"685\" data-end=\"703\"><strong data-start=\"692\" data-end=\"703\">1. Object<\/strong><\/h3>\n<p data-start=\"704\" data-end=\"915\">The sale includes baked goods, packaged and shipped directly from the manufacturer. Product images are for illustrative purposes only and may differ slightly from actual product appearance. <\/p>\n<hr data-start=\"917\" data-end=\"920\">\n<h3 data-start=\"922\" data-end=\"940\"><strong data-start=\"929\" data-end=\"940\">2. Customers<\/strong><\/h3>\n<p data-start=\"941\" data-end=\"1068\">The site is intended for <strong data-start=\"963\" data-end=\"986\">consumer customers<\/strong> (adult individuals) and, where applicable, also for <strong data-start=\"1042\" data-end=\"1067\">professional customers<\/strong>.<\/p>\n<hr data-start=\"1070\" data-end=\"1073\">\n<h3 data-start=\"1075\" data-end=\"1108\"><strong data-start=\"1082\" data-end=\"1108\">3. Prices and availability<\/strong><\/h3>\n<p data-start=\"1109\" data-end=\"1253\">All prices are in euros and <strong data-start=\"1148\" data-end=\"1167\">include VAT<\/strong>. Shipping costs are shown separately in the cart before checkout. <\/p>\n<p data-start=\"1255\" data-end=\"1393\">The Seller reserves the right to change prices at any time, without prejudice to the price applied at the time of the order.<\/p>\n<hr data-start=\"1395\" data-end=\"1398\">\n<h3 data-start=\"1400\" data-end=\"1417\"><strong data-start=\"1407\" data-end=\"1417\">4. Orders<\/strong><\/h3>\n<p data-start=\"1418\" data-end=\"1552\">Placing an order constitutes a contractual offer. Acceptance occurs when an automatic order confirmation is sent via email. <\/p>\n<p data-start=\"1554\" data-end=\"1621\">The Seller may refuse or cancel an order in the following cases:<\/p>\n<ul data-start=\"1622\" data-end=\"1739\">\n<li data-start=\"1622\" data-end=\"1649\">\n<p data-start=\"1624\" data-end=\"1649\">product not available;<\/p>\n<\/li>\n<li data-start=\"1650\" data-end=\"1676\">\n<p data-start=\"1652\" data-end=\"1676\">incomplete or false data;<\/p>\n<\/li>\n<li data-start=\"1677\" data-end=\"1718\">\n<p data-start=\"1679\" data-end=\"1718\">suspicious activity or attempted fraud;<\/p>\n<\/li>\n<li data-start=\"1719\" data-end=\"1739\">\n<p data-start=\"1721\" data-end=\"1739\">non-payment.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1741\" data-end=\"1744\">\n<h3 data-start=\"1746\" data-end=\"1793\"><strong data-start=\"1753\" data-end=\"1793\">5. Food products and responsibilities<\/strong><\/h3>\n<p data-start=\"1794\" data-end=\"2066\">All products sold comply with current food regulations. The Seller is not responsible for improper use, incorrect storage, or consumption by individuals with allergies. People with allergies are advised to <strong data-start=\"2010\" data-end=\"2065\">check the ingredients listed on the label<\/strong>. <\/p>\n<hr data-start=\"2068\" data-end=\"2071\">\n<h3 data-start=\"2073\" data-end=\"2093\"><strong data-start=\"2080\" data-end=\"2093\">6. Payments<\/strong><\/h3>\n<p data-start=\"2094\" data-end=\"2289\">Accepted payment methods are listed in the &#8220;Payments&#8221; section. Sensitive data is not managed or stored by the Seller but by certified external providers (e.g., Stripe, PayPal). <\/p>\n<hr data-start=\"2291\" data-end=\"2294\">\n<h3 data-start=\"2296\" data-end=\"2328\"><strong data-start=\"2303\" data-end=\"2328\">7. Shipping and delivery<\/strong><\/h3>\n<p data-start=\"2329\" data-end=\"2533\">Products are shipped to the address provided when ordering. Average delivery time is 2-5 business days from shipment. Deliveries cannot be guaranteed on holidays or weekends.  <\/p>\n<p data-start=\"2535\" data-end=\"2648\">The Seller is not responsible for any delays due to force majeure or courier failures.<\/p>\n<hr data-start=\"2650\" data-end=\"2653\">\n<h3 data-start=\"2655\" data-end=\"2684\"><strong data-start=\"2662\" data-end=\"2684\">8. Right of withdrawal<\/strong><\/h3>\n<p data-start=\"2685\" data-end=\"2803\"><strong data-start=\"2685\" data-end=\"2725\">The right of withdrawal pursuant to Article 59 of the Consumer Code is not provided for<\/strong>, as these are perishable goods. <\/p>\n<hr data-start=\"2805\" data-end=\"2808\">\n<h3 data-start=\"2810\" data-end=\"2850\"><strong data-start=\"2817\" data-end=\"2850\">9. Damaged or incorrect products<\/strong><\/h3>\n<p data-start=\"2851\" data-end=\"3105\">Eventuali segnalazioni relative a prodotti danneggiati, errati o difettosi devono essere inviate <strong data-start=\"2948\" data-end=\"2980\">entro 24 ore dalla ricezione<\/strong>, corredate da foto, scrivendo a:<br data-start=\"3013\" data-end=\"3016\">\ud83d\udce9 <strong data-start=\"3019\" data-end=\"3051\"><a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"3021\" data-end=\"3049\">info@biscottificiomascolo.it<\/a><\/strong> o <strong data-start=\"3054\" data-end=\"3061\">PEC<\/strong>: <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"3063\" data-end=\"3104\">biscottificiodomenicomascolo@legalmail.it<\/a>.<\/p>\n<p data-start=\"3107\" data-end=\"3226\">The Seller reserves the right to evaluate the suitability of the complaint on a case-by-case basis and propose a replacement or refund.<\/p>\n<hr data-start=\"3228\" data-end=\"3231\">\n<h3 data-start=\"3233\" data-end=\"3260\"><strong data-start=\"3241\" data-end=\"3260\">10. Competent court<\/strong><\/h3>\n<p data-start=\"3261\" data-end=\"3440\">Any disputes will be subject to the jurisdiction of the court of the consumer&#8217;s place of residence or domicile. For professional customers, the competent court is T<strong data-start=\"3419\" data-end=\"3439\">orre Annunziata<\/strong>. <\/p>\n<hr data-start=\"3442\" data-end=\"3445\">\n<h3 data-start=\"3447\" data-end=\"3476\"><strong data-start=\"3455\" data-end=\"3476\">11. Applicable law<\/strong><\/h3>\n<p data-start=\"3477\" data-end=\"3626\">The contract is governed by Italian law, in particular by the Consumer Code (Legislative Decree 206\/2005) and Legislative Decree 70\/2003 on electronic commerce. <\/p>\n<hr data-start=\"3628\" data-end=\"3631\">\n<h3 data-start=\"3633\" data-end=\"3658\"><strong data-start=\"3641\" data-end=\"3658\">12. Updates<\/strong><\/h3>\n<p data-start=\"3659\" data-end=\"3836\">Mascolo reserves the right to modify these Terms at any time. Changes apply to orders placed after the date of publication. <\/p>\n<p data-start=\"3838\" data-end=\"3875\">Last updated: <strong><strong data-start=\"3860\" data-end=\"3875\">July 22, 2025<\/strong><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>General Terms and Conditions of Sale This document regulates the terms and conditions of sale of the products offered on<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-31952","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>General Terms and Conditions - Biscotti Mascolo<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/biscottimascolo.it\/termini-e-condizioni-generali\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"General Terms and Conditions - Biscotti Mascolo\" \/>\n<meta property=\"og:description\" content=\"General Terms and Conditions of Sale This document regulates the terms and conditions of sale of the products offered on\" \/>\n<meta property=\"og:url\" content=\"https:\/\/biscottimascolo.it\/termini-e-condizioni-generali\/\" \/>\n<meta property=\"og:site_name\" content=\"Biscotti Mascolo\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/biscottimascolo.it\\\/termini-e-condizioni-generali\\\/\",\"url\":\"https:\\\/\\\/biscottimascolo.it\\\/termini-e-condizioni-generali\\\/\",\"name\":\"General Terms and Conditions - Biscotti Mascolo\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/biscottimascolo.it\\\/#website\"},\"datePublished\":\"2025-07-17T17:23:38+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/biscottimascolo.it\\\/termini-e-condizioni-generali\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/biscottimascolo.it\\\/termini-e-condizioni-generali\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/biscottimascolo.it\\\/termini-e-condizioni-generali\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/biscottimascolo.it\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"General Terms and Conditions\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/biscottimascolo.it\\\/#website\",\"url\":\"https:\\\/\\\/biscottimascolo.it\\\/\",\"name\":\"Biscottificio Mascolo\",\"description\":\"Prodotti da forno di Alta Qualit&agrave;\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/biscottimascolo.it\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"General Terms and Conditions - Biscotti Mascolo","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/biscottimascolo.it\/termini-e-condizioni-generali\/","og_locale":"en_US","og_type":"article","og_title":"General Terms and Conditions - Biscotti Mascolo","og_description":"General Terms and Conditions of Sale This document regulates the terms and conditions of sale of the products offered on","og_url":"https:\/\/biscottimascolo.it\/termini-e-condizioni-generali\/","og_site_name":"Biscotti Mascolo","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/biscottimascolo.it\/termini-e-condizioni-generali\/","url":"https:\/\/biscottimascolo.it\/termini-e-condizioni-generali\/","name":"General Terms and Conditions - Biscotti Mascolo","isPartOf":{"@id":"https:\/\/biscottimascolo.it\/#website"},"datePublished":"2025-07-17T17:23:38+00:00","breadcrumb":{"@id":"https:\/\/biscottimascolo.it\/termini-e-condizioni-generali\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/biscottimascolo.it\/termini-e-condizioni-generali\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/biscottimascolo.it\/termini-e-condizioni-generali\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/biscottimascolo.it\/"},{"@type":"ListItem","position":2,"name":"General Terms and Conditions"}]},{"@type":"WebSite","@id":"https:\/\/biscottimascolo.it\/#website","url":"https:\/\/biscottimascolo.it\/","name":"Biscottificio Mascolo","description":"Prodotti da forno di Alta Qualit&agrave;","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/biscottimascolo.it\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/biscottimascolo.it\/en\/wp-json\/wp\/v2\/pages\/31952","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/biscottimascolo.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/biscottimascolo.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/biscottimascolo.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/biscottimascolo.it\/en\/wp-json\/wp\/v2\/comments?post=31952"}],"version-history":[{"count":0,"href":"https:\/\/biscottimascolo.it\/en\/wp-json\/wp\/v2\/pages\/31952\/revisions"}],"wp:attachment":[{"href":"https:\/\/biscottimascolo.it\/en\/wp-json\/wp\/v2\/media?parent=31952"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}