{"id":31949,"date":"2025-07-17T17:25:20","date_gmt":"2025-07-17T17:25:20","guid":{"rendered":"https:\/\/biscottimascolo.it\/shipping-policy\/"},"modified":"2025-07-17T17:25:20","modified_gmt":"2025-07-17T17:25:20","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/biscottimascolo.it\/en\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"<p data-start=\"224\" data-end=\"397\">Biscottificio Domenico Mascolo S.r.l. Unipersonale is committed to ensuring safe, timely, and appropriate shipment of the products sold on the site for food use.<\/p>\n<hr data-start=\"399\" data-end=\"402\">\n<h3 data-start=\"404\" data-end=\"436\"><strong data-start=\"411\" data-end=\"436\">1. Preparation times<\/strong><\/h3>\n<p data-start=\"437\" data-end=\"636\">Orders are <strong data-start=\"456\" data-end=\"497\">prepared within 1-2 business days<\/strong> of receiving payment, unless otherwise specified at the time of purchase (e.g., pre-order products or those temporarily unavailable).<\/p>\n<hr data-start=\"638\" data-end=\"641\">\n<h3 data-start=\"643\" data-end=\"671\"><strong data-start=\"650\" data-end=\"671\">2. Delivery times<\/strong><\/h3>\n<p data-start=\"672\" data-end=\"835\">Deliveries are made within <strong data-start=\"706\" data-end=\"731\">2-5 working days <\/strong>from the date of shipment, throughout Italy (including islands), via express courier.<\/p>\n<p data-start=\"837\" data-end=\"948\">\u26a0\ufe0f Delivery times may vary during peak seasons or due to force majeure.<\/p>\n<hr data-start=\"950\" data-end=\"953\">\n<h3 data-start=\"955\" data-end=\"985\"><strong data-start=\"962\" data-end=\"985\">3. Shipping costs<\/strong><\/h3>\n<ul data-start=\"986\" data-end=\"1269\">\n<li data-start=\"986\" data-end=\"1142\">\n<p data-start=\"988\" data-end=\"1142\"><strong data-start=\"988\" data-end=\"1011\">Standard shipping<\/strong>: The cost is automatically calculated during checkout, based on the weight\/volume of the order and the destination address.<\/p>\n<\/li>\n<li data-start=\"1143\" data-end=\"1269\">\n<p data-start=\"1145\" data-end=\"1269\"><strong data-start=\"1145\" data-end=\"1168\">Free shipping<\/strong>: available for orders over a certain threshold, which, if applicable, will be clearly indicated on the website.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1271\" data-end=\"1274\">\n<h3 data-start=\"1276\" data-end=\"1299\">4. <strong data-start=\"1283\" data-end=\"1299\">Tracking<\/strong><\/h3>\n<p data-start=\"1300\" data-end=\"1434\">Once shipped, the customer will receive an email with the <strong data-start=\"1359\" data-end=\"1381\">tracking number<\/strong>, allowing them to follow the delivery status in real time.<\/p>\n<hr data-start=\"1436\" data-end=\"1439\">\n<h3 data-start=\"1441\" data-end=\"1473\"><strong data-start=\"1448\" data-end=\"1473\">5. Failed deliveries<\/strong><\/h3>\n<p data-start=\"1474\" data-end=\"1681\">If the recipient is absent, the courier will make one or more delivery attempts. It is the customer&#8217;s responsibility to ensure the address is correct and attended in the days following the order. <\/p>\n<p data-start=\"1683\" data-end=\"1862\">Orders not delivered for reasons attributable to the customer (incorrect address, untraceable recipient, package refusal) <strong data-start=\"1802\" data-end=\"1837\">will not give the right to a refund <\/strong>for perishable products.<\/p>\n<hr data-start=\"1864\" data-end=\"1867\">\n<h3 data-start=\"1869\" data-end=\"1899\"><strong data-start=\"1876\" data-end=\"1899\">6. Package integrity<\/strong><\/h3>\n<p data-start=\"1900\" data-end=\"2063\">Upon arrival of the goods, we recommend <strong data-start=\"1941\" data-end=\"1994\">checking the integrity of the package before signing<\/strong>. In the event of obvious damage or tampering, the customer must: <\/p>\n<ul data-start=\"2064\" data-end=\"2204\">\n<li data-start=\"2064\" data-end=\"2086\">\n<p data-start=\"2066\" data-end=\"2086\">sign with reservation;<\/p>\n<\/li>\n<li data-start=\"2087\" data-end=\"2110\">\n<p data-start=\"2089\" data-end=\"2110\">photograph the package;<\/p>\n<\/li>\n<li data-start=\"2111\" data-end=\"2204\">\n<p data-start=\"2113\" data-end=\"2204\">Contact customer service <strong data-start=\"2144\" data-end=\"2160\">within 24 hours<\/strong> at <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"2175\" data-end=\"2203\">info@biscottificiomascolo.it.<\/a><\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"2206\" data-end=\"2209\">\n<h3 data-start=\"2211\" data-end=\"2234\">7. <strong data-start=\"2218\" data-end=\"2234\">Excluded areas<\/strong><\/h3>\n<p data-start=\"2235\" data-end=\"2417\">We do <strong data-start=\"2247\" data-end=\"2292\">not currently ship internationally<\/strong>. Shipping is limited to Italy, including the islands. For special requests, please contact customer service.  <\/p>\n<hr data-start=\"2419\" data-end=\"2422\">\n<p data-start=\"2424\" data-end=\"2461\">Last updated: <strong data-start=\"2446\" data-end=\"2461\">July 2025<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Biscottificio Domenico Mascolo S.r.l. Unipersonale is committed to ensuring safe, timely, and appropriate shipment of the products sold on the<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-31949","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Shipping Policy - Biscotti Mascolo<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/biscottimascolo.it\/politica-di-spedizione\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping Policy - Biscotti Mascolo\" \/>\n<meta property=\"og:description\" content=\"Biscottificio Domenico Mascolo S.r.l. Unipersonale is committed to ensuring safe, timely, and appropriate shipment of the products sold on the\" \/>\n<meta property=\"og:url\" content=\"https:\/\/biscottimascolo.it\/politica-di-spedizione\/\" \/>\n<meta property=\"og:site_name\" content=\"Biscotti Mascolo\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/biscottimascolo.it\\\/politica-di-spedizione\\\/\",\"url\":\"https:\\\/\\\/biscottimascolo.it\\\/politica-di-spedizione\\\/\",\"name\":\"Shipping Policy - Biscotti Mascolo\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/biscottimascolo.it\\\/#website\"},\"datePublished\":\"2025-07-17T17:25:20+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/biscottimascolo.it\\\/politica-di-spedizione\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/biscottimascolo.it\\\/politica-di-spedizione\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/biscottimascolo.it\\\/politica-di-spedizione\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/biscottimascolo.it\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Shipping Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/biscottimascolo.it\\\/#website\",\"url\":\"https:\\\/\\\/biscottimascolo.it\\\/\",\"name\":\"Biscottificio Mascolo\",\"description\":\"Prodotti da forno di Alta Qualit&agrave;\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/biscottimascolo.it\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Shipping Policy - Biscotti Mascolo","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/biscottimascolo.it\/politica-di-spedizione\/","og_locale":"en_US","og_type":"article","og_title":"Shipping Policy - Biscotti Mascolo","og_description":"Biscottificio Domenico Mascolo S.r.l. Unipersonale is committed to ensuring safe, timely, and appropriate shipment of the products sold on the","og_url":"https:\/\/biscottimascolo.it\/politica-di-spedizione\/","og_site_name":"Biscotti Mascolo","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/biscottimascolo.it\/politica-di-spedizione\/","url":"https:\/\/biscottimascolo.it\/politica-di-spedizione\/","name":"Shipping Policy - Biscotti Mascolo","isPartOf":{"@id":"https:\/\/biscottimascolo.it\/#website"},"datePublished":"2025-07-17T17:25:20+00:00","breadcrumb":{"@id":"https:\/\/biscottimascolo.it\/politica-di-spedizione\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/biscottimascolo.it\/politica-di-spedizione\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/biscottimascolo.it\/politica-di-spedizione\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/biscottimascolo.it\/"},{"@type":"ListItem","position":2,"name":"Shipping Policy"}]},{"@type":"WebSite","@id":"https:\/\/biscottimascolo.it\/#website","url":"https:\/\/biscottimascolo.it\/","name":"Biscottificio Mascolo","description":"Prodotti da forno di Alta Qualit&agrave;","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/biscottimascolo.it\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/biscottimascolo.it\/en\/wp-json\/wp\/v2\/pages\/31949","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/biscottimascolo.it\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/biscottimascolo.it\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/biscottimascolo.it\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/biscottimascolo.it\/en\/wp-json\/wp\/v2\/comments?post=31949"}],"version-history":[{"count":0,"href":"https:\/\/biscottimascolo.it\/en\/wp-json\/wp\/v2\/pages\/31949\/revisions"}],"wp:attachment":[{"href":"https:\/\/biscottimascolo.it\/en\/wp-json\/wp\/v2\/media?parent=31949"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}