In compliance with Article 13 of European Regulation 2016/679 (GDPR), we provide information to visitors and users of the e-commerce website managed by Biscottificio Domenico Mascolo S.r.l. Unipersonale (hereinafter “Mascolo” or the “Data Controller”), with registered office at Via Marianna Spagnuolo 123, 80054 Gragnano (NA), VAT and Tax Code 07625691212, certified email: biscottificiodomenicomascolo@legalmail.it.

1. Categories of data collected

  • Personal and contact information: name, surname, physical address, email, telephone number.

  • Browsing data: IP address, browser type, operating system, session time.

  • Payment data: managed exclusively by third-party systems (e.g., PayPal, Satispay, Stripe); Mascolo does not store card details.

  • Dati sugli ordini: articoli acquistati, quantità, importi, tempi e modalità di consegna.

2. Purposes and legal bases of the processing

Purpose of processing Legal basis
Order and delivery management Contract execution
Response to contact or support requests Pre-contractual / Consent
Tax, fiscal, and accounting obligations Legal obligation
Sending newsletters and promotions (opt-in) Explicit consent
Internal website analysis and user behavior Legitimate interest of the Data Controller
Cybersecurity and fraud prevention Legitimate interest of the Data Controller

3. Methods of processing

Data is processed using paper and digital tools, protected by technical (e.g., SSL, backup, authentication) and organizational (limited access) measures.

4. Retention period

  • Orders and invoices: retained for 10 years (tax regulations).

  • Newsletter subscriptions: until revoked.

  • Browsing data: up to 12 months.

  • Support requests: until the request is finalized + any obligations.

5. Communication to third parties

Personal data may be communicated to:

  • Couriers and freight forwarders;

  • Online payment service providers;

  • Tax and legal advisors;

  • Companies that manage hosting, CRM, and newsletter systems.

They will not be distributed or transferred outside the EU. Collaboration with third parties occurs only after verifying security and privacy requirements.

6. Rights of the interested party

You can exercise the following rights at any time:

  • Access, modify, delete or limit your data;

  • Object to processing;

  • Obtain data portability;

  • Revoke consent (for promotional communications);

  • File a complaint with the Guarantor (www.garanteprivacy.it).

To exercise your rights, please write to biscottificiodomenicomascolo@legalmail.it or to the registered office.

7. Cookie

We use technical and analytical cookies. Further details on how to manage them are available in our Cookie Policy [link].

8. Contacts and updates

For questions or to exercise your rights, please write to:
PEC: biscottificiodomenicomascolo@legalmail.it
Headquarters: Via Marianna Spagnuolo 123 – 80054 Gragnano (NA)

Last updated: July 22, 2025